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Reviews

At Jenkins Automotive Service & Tire Center, we take pride in offering the best customer experience to Waynesboro, VA, Staunton, VA and Harrisonburg, VA. We strive to provide our customers with the best experience possible each visit.

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Showing 6-6 of 6 reviews
 First « 1 2 Last
Jenkins Automotive Service & Tire Center
  1/5
Something was going wrong in the front left tire so i left My car over night and asked them to call me. They told me i need Wheel bearings. When I picked up the car and paid the bill he said abs light was on and I needed a sensor. I didn't have the money for that and he said it should be fine. The next day it’s worse than it was the left tires was not wanting to turn. I go Back to the shop upset at this point. I’d already paid $400 on bearings and it’s worse. The manager said will it’s probably that sensor. Well I went and got a second opinion said the guy drive it less then 75 yards and stopped the car and said it’s your brake Calipers. So they completely misdiagnosed my car charged me $400 for a service that didn’t need to be done and offered me nothing for compensation. They got me don’t let them get over on you!

Business reply to this review:

Good morning were sorry you feel this way, when your brought your vehicle in it was brought in for a shaking issue, the vehicle was brought in checked and scanned which revealed two codes in the system, u1417 and c100a left front speed sensor, after further diagnosis the wheel bearing was bad with a possibility of needing a sensor as well. Once you had brought the car back, we explained how this was diagnosed even showing you the old part. At that time we set you a time to come back and even informed you that we could take care of the issue if it was a misdiagnosis on our end or a bad part since it would have been under warranty. Thank you and have a good day.
Showing 6-6 of 6 reviews
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Average Rating 4.3

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Contact Jenkins Automotive Service & Tire Center

Contact Us

Phone: (540) 942-1195
Fax:
Address: 916 West Main St
Waynesboro, VA 22980
Phone: (540) 886-8473
Fax:
Address: 130 North Central Ave
Staunton, VA 24401
Phone: (540) 434-4409
Fax:
Address: 101 Rocco Ave
Harrisonburg, VA 22801
Phone: (434) 974-6680
Fax:
Address: 1564 Seminole Trail
Charlottesville, VA 22901

Visit Our Shop

Contact Us

Phone: (540) 942-1195
Fax:
Address: 916 West Main St
Waynesboro, VA 22980
Phone: (540) 886-8473
Fax:
Address: 130 North Central Ave
Staunton, VA 24401
Phone: (540) 434-4409
Fax:
Address: 101 Rocco Ave
Harrisonburg, VA 22801
Phone: (434) 974-6680
Fax:
Address: 1564 Seminole Trail
Charlottesville, VA 22901
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Make A Tire or Auto Repair Appointment Today

Jenkins Automotive Service & Tire Center proudly serves the local areas of Harrisonburg, VA, Waynesboro, VA, Charlottesville, VA and Staunton, VA. We understand that getting your car fixed or buying new tires can be overwhelming. Let us help you choose from our large selection of tires. We feature tires that fit your needs and budget from top quality brands, such as Michelin®, BFGoodrich®, Uniroyal®, and more. We pride ourselves on being your number one choice for any auto repair. Let us earn your business. Schedule an appointment today.